Help Center
Frequently Asked Questions
Everything you need to know about creating hyper-realistic AI photoshoots, training custom face models, commercial rights, and platform subscriptions.
JEJ is a next-generation AI photography studio that transforms simple prompts and portrait references into editorial-grade, hyper-realistic photoshoots, cinematic video clips, and customized avatars without cameras, physical studios, or travel.
Simply choose a photoshoot style, lighting aesthetic, or global location, enter a descriptive prompt, and hit generate. Our high-throughput GPU clusters synthesize photorealistic 4K or 8K imagery within seconds.
Yes. On Pro and Ultra plans, you can upload 10–20 portrait photos. JEJ trains a private likeness adapter (LoRA) isolated to your account, allowing you to generate consistent, photorealistic photos of yourself in any attire, setting, or era.
Yes. All images and media synthesized under active paid subscriptions (Pro & Ultra) come with full commercial rights. You can use them freely for marketing campaigns, digital advertising, print lookbooks, e-commerce, and social channels.
Yes. You can access JEJ on desktop through app.jej.app or download our native mobile app on iOS (Apple App Store) and Android (Google Play). All your credits, datasets, and generated photos sync in real time across devices.
We support standard 1080p on Basic, up to 4K Ultra-HD on Pro, and master 8K resolution with uncompressed RAW exports on Ultra, suitable for high-resolution print publications, billboards, and fine art.
Standard generations typically take 5 to 15 seconds. Paid tier subscribers benefit from our priority GPU clusters with zero queue times, even during peak server traffic.
We enforce strict zero foundation model training: your private photos and likeness weights are never used to train public models, and are never sold to advertisers or third-party data brokers. You can delete your datasets at any time.
Subscriptions renew automatically each month or year depending on your plan. You can cancel at any time with one click from your Account Dashboard or your mobile store account settings, retaining full access until the end of your billing cycle.
We support all major credit/debit cards (Visa, MasterCard, American Express) via Stripe on web, as well as seamless Apple Pay and Google Play In-App Purchases on mobile devices.
Support & Inquiries
Didn't find what you were looking for?
Our team is here to assist you with custom likeness training, enterprise API access, commercial licensing, or any billing questions.
Email Us
Have a question, feedback, or need dedicated support? We'd love to hear from you.
hi@jej.appWe typically respond within a few hours.